•

A reduction in the number of audits required by alliance members and code-share partners;

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Cost savings;

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Increased code share opportunities;

•

Quality Standards recognised internationally;

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Improved operations and increased operational flexibility;

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All IOSA audit reports will be monitored by IATA to ensure standardisation and consistency;

•

Audit sharing between IOSA participating airlines and regulators.

Airlines that successfully complete an IOSA audit will be listed as IOSA operators on an exclusive IOSA Registry, set up and maintained by IATA.

Once certified, IOSA operators will be required to satisfy the requirements of an IOSA audit once every two years to remain on the IOSA Registry.

Both IATA member and non-member airlines are encouraged to participate in this worldwide program and seek registration by scheduling an IOSA audit.

IOSA Audits will only be recognised by IATA for registration if they are conducted by IATA approved Audit Organisations (AOs).

ACS is an IATA accredited Audit Organisation. ACS has met all IOSA company requirements and our auditors have met all stringent IOSA training and qualification standards.

We have auditors qualified in all the operational disciplines covered by the IOSA Standards Manual.

1.

Corporate Organisation and Management

•

Safety Management

•

Emergency Management

5.

Aircraft Engineering and Maintenance

•

Maintenance Programs

•

Tooling and Calibration Systems

•

Materials, Housing and Facilities

•

Workplace Safety

2.

Flight Operations

•

Line Operations

•

Technical Operations

•

Flight Crew Qualifications and Limitations

6.

Aircraft Ground Handling

•

Incident Response

•

Weight and Balance

•

Ramp Operations

•

DG Handling

•

Passenger Services

•

Airport Facilities

•

Baggage Services

•

Cabin Services

•

GSE

3.

Cabin Operations

•

Emergency Equipment/Systems

•

Safety-Security Procedures

•

Minimum Training Requirements

7.

Cargo Operations

•

Acceptance of Cargo

•

Incident Response

•

DG Handling

•

Security Procedures

1.

Before conducting an IOSA Audit, Aviation Compliance Solutions will provide an Audit Agreement that must be completed and executed. Both ACS and the Client will hold a copy of the agreement.

2.

Our Audit Co-ordinator will establish initial contact with the company representative/s to discuss the requirements of the audit and request copies of documentation and information, which may be applicable to the scope of the audit.

3.

The Audit Co-ordinator will prepare an Audit Plan, giving consideration to the audit scope and objectives. A copy of the Audit Plan will be distributed to both the Client and IATA before commencement of the audit.

4.

The audit will commence with an Entry Meeting, whereby all stakeholders are briefed on the Audit Plan, methodology and timetable. It also provides an opportunity to clarify any problems or queries relating to the audit.

5.

The first task will be to conduct a desktop audit on current documentation to ensure it complies with the IOSA Standards and wherever possible, IOSA recommended practices.

6.

We will conduct a series of operational observations and interviews using a sampling process. These take place across all operational disciplines and are in accordance with only those items specifi ed on the IOSA approved checklists.

7.

We will hold daily Audit Team meetings. The Client will be advised daily of any potential or verified findings, any unobtainable audit objectives and the identified strengths of their system/s.

8.

At the conclusion of the audit, we conduct a Closing Meeting to summarise our observations, findings and recommendations. An Interim IOSA Report (IIAR) is presented at this meeting or forwarded to the Client within 15 days from the date of the Closing Meeting.

9.

The findings presented in the IIAR are used by ACS, in conjunction with the Client, to develop a Corrective Action Plan.

10.

We monitor the Client’s implementation of the Corrective Action Plan and verify all agreed corrective actions have been implemented. All actions that apply to IOSA standardsmust be closed within 12 months of the IOSA audit date.

11.

Following closure of all the corrective actions raised during an audit, we will declare the audit closed. A Final Audit Report will be prepared and distributed to the Client andIATA.

12.

We will advise IATA the Client has met the IOSA standard and issue a certificate. IATA will then include the Client on the IOSA Registry.

13.

The information contained in the Audit Report is tightly controlled and strictly confidential. IATA becomes the official custodian of all IOSA Audit reports. All working documents from the audit will be destroyed and confirmation of such action will be provided to the Client and IATA.